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12.2011 | Successful completion of auditing by AVAYA

The auditing of the service quality of 1st and 2nd level supports for AVAYA products was completed smoothly. The ASAPCOM partnership with AVAYA will therefore retain its silver status throughout the coming years. This successful auditing underlines the top quality of the ASAPCOM Professional Service Center with its Helpdesk, its Testing Laboratory and its Service Processor in align with ITIL stipulations.